How do I get customers to post about my business on social media?
THE SHORT ANSWER
Customers post about your business when you give them something worth photographing and then ask them plainly to share it. Create one moment that looks good on a phone, such as a well presented dish, a neat finished job or tidy packaging. Put your account name where people can see it, and ask at the happy moment, right after the service. When someone does post, thank them and ask permission to reshare. A real customer's photo persuades people more than your own.
What to do
- 1Make one part of the experience worth a photo.
- 2Display your account name on the counter, receipt or packaging.
- 3Ask satisfied customers in person to tag you.
- 4Reshare customer posts to your Stories with a thank you.
- 5Get permission before using a customer's photo in your own posts.
The common mistake
Taking a customer's photo and reposting it without asking. It can upset the person, and they are the one who owns the image.
WHERE KLIK FITS
Once a customer says yes, add their photo to your KLIK uploads and it goes out to all your platforms with the rest of your posts.